IELTS complaints form

Briefly summarise the issue you are complaining about.

Subject (Required) *

IELTS organisation (Required) *

Select the IELTS organisation that you would like to send your enquiry to.

British CouncilIDPIELTS USAI don't know

Are you a test taker (Required) *

Let us know whether you are submitting this complaint as a test taker.

YesNo

Your details

We need this information to verify your details.

Enter your full name as it appears on your IELTS booking or Test Report Form, if applicable.

Your name (Required) *

Provide the test centre number if available.

Test centre number (if known)

Enter your Test Report Form (TRF) number if available.

Test Report Form number (if known)

Provide your IELTS candidate number if available.

Candidate number (if known)

Contact details

Your email address (Required) *

Enter a contact number, including country code where applicable.

Your telephone number (Required) *

Enter the country your complaint relates to or where you took your test.

Country (Required) *

Nature of complaint

Which IELTS test is your complaint referring to? (Required) *

Details of your complaint (Required) *

Provide full details of your complaint, including what happened, when it happened, where it happened, and any relevant reference numbers or supporting information.

Read our privacy policy to understand how we use your data.